Privacy Policy

Your privacy is critically important to us. This policy discloses the privacy practices of Ipforensics, including the website and any features and online services provided by Ipforensics that post or include a link to this Privacy Policy (collectively, the "Services"). It also discusses your choices regarding the use, access and correction of personal data.
By visiting and using the Ipforensics Services, you agree that your use of the Services is governed by this Privacy Policy. In addition, your use of the Services is governed by our Data Protection Addendum, and Terms of Use which govern in the event of any conflict with this Privacy Policy.

1. Scope

This Privacy Policy applies to the Ipforensics website and any features and online or offline services provided by Ipforensics that post or make available a link to this Privacy Policy. It does not apply to Ipforensics's services that Ipforensics's customers may use on their own websites, to other companies' or organizations' sites to which we link, or to companies that Ipforensics does not own or control, even if such companies are contractors or business partners of Ipforensics.

This Privacy Policy also does not cover how Ipforensics customers may treat your information as the use of your information by such parties is governed by the privacy policies of such parties and is not subject to Ipforensics's control.

2. Information We Collect

We only collect information about you if we have a reason to do so, for example, to provide and improve our service or to communicate with you. It can either be information you provide such as when you register an account or information collected automatically while you interact with our Services.

Provided

We collect information that you voluntarily provide to us while using the Services. The information we collect includes information relating to identified or identifiable natural persons. The categories of information we collect, including in the last 12 months, contain the following:

1. Account information (e.g. first name, last name, email, phone number) is required to operate the service and allow you to log in and perform security checks.
2. Financial information (e.g. credit card number, account number, etc.) is not collected by us, they go directly to the payment services provider (Flutterwave) when you make a purchase.
3. Message exchanges (e.g. emails, live chat content) The content of the messages you send to us by any means is collected and stored for reference in future communications, to perform security checks, but also to be used by the support to investigate issues or by the team to enhance the service.

You may choose to voluntarily submit other information to us through the Services that we do not request, and, in such instances, you are solely responsible for such information.

Automatic

We automatically collect information about your device and how your device interacts with our Services. The categories of information we automatically collect, including in the last 12 months, and the methods by which we may collect such information include the following:

Cookies, Web Beacons, and Embedded Scripts

Ipforensics uses cookies and similar technologies to identify your device, identify authorized users of the Ipforensics Dashboard, and perform other monitoring activities. You can learn more about what are Cookies, how they are used and why in our Cookie Statement.

Location Data

Ipforensics may also request access to or otherwise receive information about your device location when you access the Services. Your location data may be based on your IP address and other location-aware technologies. We use location data in connection with providing the Services and to help improve the Services

Log File Information

Your Web browser automatically sends information to every website you visit, including ours. For example, our server logs may receive and record information such as the pages you access on the Services, referring URLs, your browser type, your operating system, the date and time of your visit, and the duration of your visit to each page.

User Agent Strings

Log file information may also include a user agent string, a series of characters automatically sent with your network requests that provide information necessary for smooth Internet communications, such as the operating system and browser you used. A user agent string might be used to identify the device originating a message.

Information Collected through the API

Ipforensics offers an API available to its customers via https://ipforensics.net/api/v1 Where an Ipforensics customer uses the API, Ipforensics collects IP addresses and other information (e.g. HTTP headers, User-Agent) provided via https://ipforensics.net/api/v1 on behalf of the customer, and logs such information only for the purposes of monitoring, alerting, and internal reporting for the specific customer for up to 12 months. Ipforensics does not share information collected through https://ipforensics.net/api/v1 among customers.

Information Received from Other Sources

Ipforensics receives information about you from other sources. We may combine the information we receive from third parties with information we collect through the Services. If we do so, Ipforensics will treat the combined information in accordance with the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. The categories of other sources from which we receive and have received information over the prior 12 months include: our business partners and resellers; and publicly available sources or other data in the public domain.

3. How Do We Use Information?

We collect and use information for our legitimate interests and for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the prior 12 months, include as follows:

Providing Our Services

As stated above, Ipforensics uses information such as your first and last name, telephone number, email address, or other contact information we obtain from you, our customers, or our business partners, for the purposes of providing, enhancing, or improving our IP geolocation, fraud detection, demographic targeting, databases, and other services and products.

Communications with You

Ipforensics maintains one or more contact lists (with email addresses and other information) to allow Ipforensics to communicate with individuals who do business with Ipforensics or who have expressed an interest in the Services. We may contact you to confirm your purchases or respond to requests that you make, notify you of changes to your account or the Services, for marketing purposes, or otherwise inform you of information related to our business or your account with us.

Website Administration and Customization

Ipforensics uses the information we collect about you for a variety of website administration and customization purposes. For example, we use your information to process your registration request, provide you with services and communications that you have requested, send you email updates and other communications, customize features and advertising that appear on and off the Services, deliver the Services content to you, measure Services traffic, measure user interests and traffic patterns, and improve the Services.

Correction Requests

If you receive IP geolocation data from us that you believe is incorrect, you can submit a data correction request, by email at corrections@Ipforensics.net We use the information you submit to review and respond to your correction request, and update our databases as appropriate. Any data updated within our databases may be used and shared in accordance with the practices described in this Privacy Policy.

4. Analytics and Online Tracking

Ipforensics works with certain other parties (including analytics companies) to provide us with information regarding traffic on and use of the Services. Some of these parties collect information when you visit the Services or other online websites and services. These other parties set and access their own tracking technologies (including cookies, embedded scripts, and web beacons) and may otherwise collect or have access to your IP address or other unique identifiers, log information, and related information about you. These tracking technologies, including the Google Analytics User ID feature, may be used to assist in providing analytics, marketing, and for other purposes. We also use Google services to provide you with in-site search functionality. Both we and Google may collect, receive, and use your information as a consequence of your use of the Google services. Google’s data practices are set out in its privacy policy available at https://policies.google.com/privacy.

Ipforensics does not control the information collection, use, or sharing practices of such parties, and we encourage you to consult their online policies. Some other parties may collect information about your online activities over time and across different websites when you use the Services.

5. You Are In Control

Opt-Out of Email Communications

If you are a registered member of the Services, you can make changes to your account information by logging into the Ipforensics Dashboard and modifying your preferences. If you do not wish to receive email notifications from us, you may opt out by contacting us at support@Ipforensics.net with your request. In addition, certain email communications we send to you, such as newsletters and promotional announcements, contain a clearly worded "Unsubscribe" link allowing you to withdraw your permission for future mailings. Please note that we reserve the right to send you certain communications relating to your account or use of the Services (for example, administrative and service announcements) and these transactional account messages may be unaffected even if you opt out from marketing communications.

Blocking or Deleting Cookies

You can manually delete cookies, which are normally located in your temporary Internet folder or cookie folder. You can also reset the preferences in your web browser to notify you when you have received a cookie or, alternatively, to refuse to accept cookies. Deleting or blocking cookies may affect functionalities as described in our Cookie Statement.

Analytics and Advertising

You may exercise choice regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.
Your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit; however, there is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, unless and until the law is interpreted to require us to do so, the Website does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit https://www.allaboutdnt.com.

6. Security

While no online service is 100% secure, we work very hard to protect your information against unauthorized access or alteration, and take reasonable measures to do so, such as keeping software up-to-date, restricting access to internal services and using state-of-the-art authentication and encryption methods. However, no physical or electronic security system is impenetrable. Ipforensics cannot guarantee the security of the Service's servers, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

7. Policy Regarding Children

The Services are not intended for use by children under the age of thirteen years old. Ipforensics does not knowingly collect information from children under the age of thirteen. If you are a parent or guardian, and believe we have collected information about your child in violation of this policy, please contact us.

8. Changes to this Privacy Policy

We will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. If there are significant material changes to this Privacy Policy or in how we use your information, an announcement will be made. More generally, it is encouraged to periodically review this Privacy Policy to be informed of how we are collecting and using your information.

9. Contact

If you have any questions or complaints about this Privacy Policy, or you wish to exercise your opt-out rights hereunder or access or correct data applicable to you, please contact us.